Terms of Service

1. Agreement to these terms

By accessing https://aquilusgroupau.space (the “Website”) or engaging Aquilus Group Pty Ltd (ABN ) (“Aquilus Group”, “we”, “us” or “our”) for any professional business service, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you must not use the Website or engage our services.

These Terms apply in conjunction with any signed engagement letter, service agreement, statement of work or written proposal accepted by both parties. Where an executed engagement document conflicts with these Terms, the executed engagement document prevails to the extent of the inconsistency.

2. Who we are

Aquilus Group Pty Ltd is an Australian proprietary limited company providing professional business services, including business advisory, administration support, operational consulting and related services, from Melbourne VIC, Australia. Our registered details are:

• Business name: Aquilus Group Pty Ltd
• ABN:
• Location: Melbourne VIC, Australia
• Email: ceo@aquilusgroupau.space
• Website: https://aquilusgroupau.space

3. Our services

The scope, deliverables, timeframes and fees applicable to any particular engagement will be set out in the relevant quote, proposal or service agreement provided to you. Descriptions of our services on the Website are general in nature and do not constitute an offer, financial product advice, legal advice or a guarantee of any particular business outcome.

Any indicative timeframes we communicate are estimates only. While we act in good faith and use reasonable skill and care, we do not warrant that services will be delivered by any estimated date.

4. Quotes and engagements

• Quotes provided by Aquilus Group are valid for 30 days from the date of issue unless otherwise stated in writing.
• An engagement commences only when you accept a quote in writing (including by email) or sign an engagement letter, and any required deposit or upfront payment has been received.
• Work outside the agreed scope will be treated as a variation and quoted separately. We will not perform variation work without your written approval.
• You confirm that all information and documents you provide to us are accurate, complete and lawfully obtained, and that you are authorised to engage us on behalf of any entity you represent.

5. Fees, invoicing and payment

• All fees are expressed in Australian dollars (AUD) and, unless expressly stated otherwise, exclude Goods and Services Tax (GST), which is payable in addition where applicable.
• Invoices are payable by the due date stated on the invoice, which is ordinarily 14 days from the date of issue unless otherwise agreed in writing.
• Deposits or upfront fees, where required, must be received before work commences and are dealt with in accordance with your engagement documents.
• If an invoice remains unpaid beyond the due date, we may suspend work, charge interest on overdue amounts at a reasonable commercial rate, and recover reasonable costs of debt recovery to the extent permitted by law.
• Disputed amounts must be raised with us in writing within 7 days of the invoice date. Undisputed portions remain payable by the due date.

6. Your obligations

To enable us to deliver services effectively, you agree to:

• provide timely, accurate and complete information, records and access as reasonably required;
• respond to reasonable requests for feedback or approval within agreed timeframes;
• comply with all laws applicable to your business, including tax, employment, work health and safety, and privacy obligations;
• use any deliverables, materials or advice we provide solely for the lawful purposes of your business; and
• not misuse the Website, attempt to interfere with its operation, or scrape or reproduce its content without our prior written consent.

7. Deliverables and intellectual property

Upon full payment of all amounts due for an engagement, you are granted a perpetual, non-exclusive, royalty-free licence to use the deliverables created specifically for you for your internal business purposes. We retain ownership of our pre-existing methodologies, frameworks, templates, tools and know-how, and nothing in these Terms transfers ownership of our intellectual property to you.

You retain ownership of materials you supply to us. You grant us a limited licence to use, adapt and reproduce your materials as necessary to provide the services. We may reference non-confidential aspects of completed engagements in our marketing, unless you ask us not to in writing.

8. Confidentiality

Each party must keep confidential all non-public information received from the other party in connection with an engagement, and use it only for the purpose of performing the services. This obligation does not apply to information that is or becomes public through no breach, was lawfully known prior to disclosure, is independently developed, or must be disclosed by law or court order. This obligation survives completion or termination of an engagement.

9. Australian Consumer Law — your consumer guarantees

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable law that cannot be excluded.

Our services come with guarantees under the Australian Consumer Law that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied if they fail to be of acceptable quality and the failure does not amount to a major failure.

10. Limitation of liability

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special or consequential loss, loss of profit, loss of revenue, loss of business opportunity or loss of data arising from your use of the Website or our services;
• our total aggregate liability for any claim arising out of or relating to an engagement is limited to the fees actually paid by you to us for the specific service giving rise to the claim; and
• any statutory guarantees or warranties that would otherwise be implied are excluded, except those that cannot be excluded under the Australian Consumer Law or other applicable legislation.

Where the Australian Consumer Law applies and permits liability to be limited, and our services are not of a kind ordinarily acquired for personal, domestic or household use, our liability for a failure to comply with a consumer guarantee that is not a major failure is limited to resupplying the services or paying the cost of resupply, at our election.

11. Suspension and termination

Either party may terminate an engagement in accordance with the notice provisions of the applicable engagement documents. We may suspend or terminate services immediately if you fail to pay undisputed invoices when due, breach these Terms materially and fail to remedy the breach within 14 days of written notice, or if continuing the engagement would place us in breach of the law or our professional obligations.

On termination: you must pay for all services performed and expenses reasonably incurred up to the termination date; we will deliver, or make available, work in progress to the extent paid for; and clauses relating to intellectual property, confidentiality, consumer guarantees, limitation of liability and governing law survive termination.

12. Third-party platforms and dependencies

Our services may involve the use of third-party software, platforms, hosting providers or government portals. We are not responsible for the availability, performance, pricing or policies of third-party services, and we will notify you of any material dependency we identify. Your use of third-party platforms may also be governed by that provider’s own terms.

13. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By engaging our services or using the Website, you consent to the collection, use and disclosure of personal information as described in the Privacy Policy.

14. General provisions

• Entire agreement: These Terms, together with any accepted quote or engagement document, form the entire agreement between the parties in relation to the services.
• Assignment: You must not assign or transfer your rights under an engagement without our prior written consent. We may assign our rights as part of a genuine restructure or transfer of our business, on notice to you.
• Force majeure: Neither party is liable for delay or failure to perform obligations (other than payment) caused by events beyond its reasonable control, including natural disasters, pandemics, industrial action or failures of third-party infrastructure.
• Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force.
• Waiver: A failure or delay by a party to exercise a right under these Terms does not constitute a waiver of that right.
• Notices: Notices under these Terms must be in writing and may be given by email to ceo@aquilusgroupau.space or to the email address you provide to us.

15. Governing law

These Terms and any engagement with Aquilus Group Pty Ltd are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.

16. Changes to these Terms

We may update these Terms from time to time by publishing a revised version on the Website. The revised Terms take effect from the date of publication for new engagements, and for continuing engagements from the start of the next billing period, unless otherwise agreed. Material changes will be highlighted on this page. Your continued use of the Website or continued engagement of our services after publication constitutes acceptance of the revised Terms.

17. Contact us

If you have any questions about these Terms, a quote, or an active engagement, please contact us:

• Email: ceo@aquilusgroupau.space
• Website contact form: contact.html
• Business location: Melbourne VIC, Australia

We aim to acknowledge all enquiries within two business days.